It is good Netiquette to verify everything about an item. Do double check.
Sellers make their items look as good as possible. It is good marketing to make an item look as good as possible. Often times negative information does not appear in an item description. Sellers may disclose defects if asked directly.
There are third party verification businesses that can be used to avoid getting scammed when making auction purchases. Escrow companies similar to real estate escrow companies may be employed to verify the authenticity of items. They generally verify the authenticity of brand names and the condition of items.
Making a list of questions when viewing an item is a good start for doing do diligence of an auction item. Doing it while viewing the item is advisable because questions may be forgotten if you wait. Starting with online research may prevent annoying a seller. Look up the answers to your questions online.
Ask the seller questions that you need answers to in order to close the deal before bidding. Once you have received an appropriate response begin bidding. Vague responses are not appropriate. Sellers are required to tell potential buyers about defects. The potential buyer has to ask. Escrow companies are often used for expensive items.
Make a list of questions and ask them before bidding because sellers do not share negative information.
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